Privacy Notice

Effective Date: September 13, 2026

Handbag Hannah (“Handbag Hannah,” “we,” “our,” or “us”) respects your privacy. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit our website, purchase products from us, communicate with us, or otherwise interact with our services.

Our website may use third-party platforms and service providers, including Shopify and Theo, to operate our online storefront and provide ecommerce services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Information You Provide

When you make a purchase, create an account, contact us, subscribe to communications, or otherwise interact with our store, you may provide information such as:

Name
Billing and shipping address
Email address
Telephone number
Order and purchase information
Account information
Messages or communications you send to us

Payment information is processed through Shopify and its payment service providers. Handbag Hannah does not directly store complete credit card numbers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar tools. This information may include:

IP address
Browser and device information
Operating system
Pages viewed
Products viewed
Referring website
Approximate location
Shopping-cart activity
Website interactions
Date and time of visits

We may use this information to operate and improve our website, understand how visitors use the site, prevent fraud, and measure the effectiveness of marketing.

2. How We Use Your Information

We may use personal information to:

Process and fulfill purchases
Process payments
Provide shipping and delivery services
Send order confirmations and shipping updates
Respond to customer-service requests
Manage returns, refunds, or other order issues
Maintain and improve our website
Personalize your shopping experience
Prevent fraud, misuse, and unauthorized transactions
Analyze website traffic and store performance
Send marketing communications when permitted by law
Comply with legal, tax, accounting, and regulatory obligations

3. Shopify

Our ecommerce services are powered by Shopify.

When you browse our store or make a purchase, Shopify may process personal information on our behalf and may also process information according to its own privacy practices.

Shopify provides services including product management, shopping-cart functionality, checkout, payment processing, order management, customer records, fraud prevention, analytics, and other ecommerce services.

Information may be processed by Shopify and its service providers in countries other than the country where you live.

For more information regarding Shopify's handling of personal information, please review the Shopify Consumer Privacy Policy.

4. Theo

Handbag Hannah may use Theo to build, host, maintain, enhance, or operate portions of our public-facing website and to integrate our website with our Shopify store.

Our Shopify store remains responsible for ecommerce functions such as product information, inventory, orders, checkout, payments, and shipping. Information necessary to operate the website or its Shopify integration may be processed by Theo or its service providers in accordance with their applicable privacy practices.

5. Service Providers

We may share information with companies that provide services necessary to operate our business. These may include:

Website hosting and ecommerce providers
Payment processors
Shipping and fulfillment providers
Email and communication services
Fraud-prevention services
Analytics providers
Advertising and marketing platforms
Website-development and technology providers
Professional advisors, accountants, or legal providers

These providers may receive information only as reasonably necessary to provide their services or as otherwise permitted by law.

6. Cookies and Similar Technologies

Our website and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used for purposes including:

Keeping the website functioning properly
Remembering shopping-cart contents and preferences
Understanding website usage
Measuring website performance
Preventing fraud
Measuring advertising effectiveness
Providing personalized content or advertising

Depending on your location, you may be provided with options to accept, reject, or customize certain categories of cookies.

You may also change certain cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Advertising and Analytics

We may use analytics or advertising services to understand how visitors find and use our website and to measure advertising performance.

Depending on the services we use, information about your interaction with our website may be shared with advertising or analytics providers.

We do not sell personal information for money.

However, certain uses of advertising cookies, pixels, or similar technologies may be legally considered a “sale,” “sharing,” or use of personal information for targeted advertising under the privacy laws of certain U.S. states.

Where required by applicable law, we will provide a method for eligible users to opt out of these activities.

8. Marketing Communications

If you choose to receive promotional emails or other marketing communications from Handbag Hannah, you may unsubscribe at any time by using the unsubscribe instructions included in the communication.

Transactional communications relating to purchases, shipping, account security, or customer service may still be sent when necessary.

9. How We Protect Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to operate our business, complete transactions, maintain business and tax records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

11. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information. These may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Obtain a copy of certain personal information
Opt out of certain uses or disclosures of personal information
Opt out of targeted advertising or certain data sharing
Withdraw consent where processing is based on consent
Appeal certain decisions regarding privacy requests

These rights vary by jurisdiction and may be subject to legal exceptions.

We will not discriminate against you for exercising a privacy right provided by applicable law.

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. International Visitors

Our business is based in the United States, and our service providers may operate in the United States, Canada, and other countries.

If you access our website from another country, your personal information may be transferred to and processed in countries whose data-protection laws differ from those in your home jurisdiction.

13. Children's Privacy

Our website and products are intended for a general adult audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

14. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

Comply with applicable law or legal process
Respond to lawful governmental requests
Protect our rights or property
Protect our customers or others
Investigate fraud or security concerns
Enforce our policies or agreements

Information may also be transferred as part of a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction.

15. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business practices, technology, service providers, or legal requirements.

When we update this notice, we will revise the effective date shown at the top of the page.

16. Contact Us

If you have questions about this Privacy Notice or would like to submit a privacy request, please contact:

Handbag Hannah
Email: hello@handbaghannah.com