Shipping Policy
Last Updated: September 26, 2026
Thank you for shopping with Handbag Hannah. We want you to know what to expect after placing your order, so we’ve kept our shipping policy as straightforward as possible.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
You will receive a shipping confirmation email with tracking information once your order has shipped. Please allow some time for tracking information to become active after the carrier receives the package.
Where We Ship From
Handbag Hannah offers a mix of items that are stocked and shipped directly from the United States and items that are fulfilled by our international fulfillment partners.
Because products may ship from different locations, items from the same order may arrive in separate packages and at different times. When applicable, separate tracking information will be provided.
U.S.-Based Shipping
Items stocked by Handbag Hannah are shipped from Florida, USA.
Most domestic orders are expected to arrive within approximately 3–7 business days after shipment, depending on the destination and carrier.
International Fulfillment
Some products are shipped directly from our international fulfillment partners. These items generally require additional transit time.
Please allow approximately 7–20 business days after processing for delivery of internationally fulfilled products. Delivery times may vary depending on destination, carrier operations, customs processing, weather, holidays, and other circumstances outside our control.
Estimated delivery dates shown during checkout are estimates and are not guaranteed.
Shipping Charges
Shipping charges, when applicable, are displayed at checkout before you complete your purchase.
Promotional or free shipping offers may be available from time to time and may be subject to specific conditions or exclusions.
Tracking Your Order
When tracking is available, you will receive a tracking number by email after your order ships.
For orders containing multiple products, you may receive more than one tracking number if the items are shipped separately.
Please note that international tracking may occasionally take several days to update while a package moves between carriers or countries.
Customs, Duties & Import Fees
For orders delivered within the United States, any applicable customs or import processing associated with internationally fulfilled merchandise is generally handled as part of the fulfillment process unless otherwise stated at checkout.
For shipments outside the United States, the customer may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are not controlled by Handbag Hannah.
Incorrect Shipping Addresses
Please review your shipping address carefully before submitting your order.
If you notice an error, contact us as soon as possible at hello@handbaghannah.com.
We will make every reasonable effort to correct the address before shipment, but once an order has entered fulfillment or has been shipped, we may not be able to change or redirect it.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.
Delayed Packages
Carrier delays can occasionally occur due to weather, holidays, customs processing, transportation disruptions, or other circumstances beyond our control.
If your tracking information has not updated for an extended period or your package appears significantly delayed, please contact us at hello@handbaghannah.com and we will help investigate the shipment.
Lost or Missing Packages
If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, building management, or your local carrier.
If the package still cannot be located, contact us at hello@handbaghannah.com so we can help determine the appropriate next steps.
Damaged Orders
If an item arrives damaged, please contact us promptly at hello@handbaghannah.com and include your order number and photographs of the item and packaging.
Please retain the original packaging until the issue has been resolved, as photographs or packaging may be required for a carrier or fulfillment claim.
Questions About Your Shipment
If you have questions about an order or shipment, please contact:
Handbag Hannah
Email: hello@handbaghannah.com
